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Nip Managers Favoritism in the Bud. When Employees Ask to Borrow Money. Why an Apology Matters. Remind Employees of the Chain of Command. Dont Be Star Struck. Know When to Cut Your Losses. Whats in It for Me?

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Ask Offenders for SelfEvaluation. Dont Take Disputes Personally. Establish Rules for Contentious Team Meetings. When a Colleague Refuses to Cooperate. Challenge the Chronic Complainer. Keeping Delicate Phone Talks Private. How to Handle a Surprise Milestone Party. Oh Lunch Most Foul. Handling the Chronic Interrupter. Mind the Generational Gap. Extending a Helping Hand.

Taming the GreenEyed Monster. Recovering From a Fall. Seek a Colleagues Advice. Temper Criticism With Praise. Meet the Office Recluse. Have Grudge Will Travel. When to Take Legal Action. Beware the False Confidant. Become a Leader of One. Become a Peer Mediator. When a Colleague Wont Pay Up. Have Fun Despite the Naysayers. Most helpful customer reviews on Amazon. The book is an excellent tool for beginner supervisors who need additional ideas or help to become a better supervisor. Trust me when I say your employees and Employer will appreciate you having this knowledge, in some cases even your customers, depending on your line of work.

I enjoyed this book. Good tips on how to handle tough situations. It is also important to know who you can trust when discussing work problems and to carefully pick your battles. It is also important to know when to change jobs. Overall, management should recognize these difficult people and deal with them.

It is also important not to give a "star" employee to much power. I just got this book yesterday and went through most of it. I thought it would be helpful for my son-in-law who has a small business. But I think the little tips will work for more than the work place. The author uses very clear examples of what causes problems in the office environment. But in some cases, the same is true for classrooms or even with kids.

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A lot of it is good common sense you just need somebody to point out. The author did a very good job of that.


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I read this book in one sitting, so it was a quick read. That said, I thought that the ideas presented were somewhat surface level, and at times incredibly passive aggressive and could create risk to the business or create additional conflict.

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I think there are better communication and leadership books out there. Good handy book with tips that I am going to incorporate in my work lifestyle. Your recently viewed items and featured recommendations. View or edit your browsing history. Because the information in this book is so concise and practical, you'll refer to it again and again. Whether you are a manager or a coworker of difficult employees, the advice will give you the tools to better supervise problem workers or the confidence to stand up to them. You will no longer live in fear of an aggressive employee ruining your day.

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QUICK IDEAS TO DEAL WITH DIFFICULT PEOPLE | Trieu Vu Hong - oxivecakyhub.ga

To see what your friends thought of this book, please sign up. Lists with This Book. This book is not yet featured on Listopia. May 21, Chelsea E rated it liked it Shelves: I did like the book, I thought it had a lot of good tips. I feel like the title is a bit misleading.

Dealing With Difficult People

Most of the book was about leaders having to deal with difficult associates. It wasn't very balanced in that regard.

151 Quick Ideas to Deal with Difficult People

I think tip was the part that would mostly help associates vs leaders. Dec 17, Shonna Froebel rated it liked it. The ideas given here cover a large range of situations and personality types. They include help on confronting conflict, both as a player and as a third-party. A lot of them relate to communication including what to say, how to say it, body language, and who to say it to. There are also ideas given that help to prevent problems from occuring in the first place, much easier than cleaning up afterwards. The ideas also relate to a variety of situations: Some were common sense, some were intriguing, and others were a bit unlikely.

Overall a good tool to improve your people skills. Everyone should be able to get something out of this book. Nov 25, Andrea James rated it did not like it Shelves: It really felt like it was stretched to reach ideas. More importantly, many of the suggestions felt rather low on empathy or didn't appear to show a desire to understand the person who the author finds difficult.

It also seemed as though the difficult behaviour defined the person. Bagus buku ini, untuk mereka yang suka baca buku motivasi English. Mula-mula ingat nak baca muka depan, introduction dan tutup buku. Cuma nak tahu isi kandungan tapi sebenarnya buku ni sangat padat dengan tips dan pengalaman hidup yang menarik.

Sep 23, Seaellem rated it liked it.


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We are all difficult people, perhaps by reading this book and applying what I garnered, I will be less difficult for some one else. Sep 18, Christine added it.